We have a full Repair And Service department that can service any electrical equipment whatsoever
Including all P.A., Lighting, Audio Visual equipment and even most makes of household HiFi, whatever the age or condition!
We operate a £40 (inc VAT) Quotation Service which covers the first hour of labour to diagnose and possibly even fix the equipment.
Including all P.A., Lighting, Audio Visual equipment and even most makes of household HiFi, whatever the age or condition!
We operate a £40 (inc VAT) Quotation Service which covers the first hour of labour to diagnose and possibly even fix the equipment.
If a repair is much less than 1 hour we will adjust the fee charged.
OUR LABOUR RATES are £40 per hour (or part thereof) after the initial hour – Which includes V.A.T. at the current rate.
We charge manufacturers advertised retail prices for any necessary parts. Plus any postage charges that might be levied by the manufacturer to us. All charges will be itemised at time of quotation and on the final bill.
We charge manufacturers advertised retail prices for any necessary parts. Plus any postage charges that might be levied by the manufacturer to us. All charges will be itemised at time of quotation and on the final bill.
If the item is Beyond Economical Repair (ie: If it is cheaper to replace than repair the item) we will advise accordingly and ask you to collect your unit ASAP.
UNCOLLECTED REPAIRS
We are sorry but due to the sheer number of uncollected repairs, we must now insist on the following terms.
We will notify you of your completed repair a maximum of 3 times (either by telephone, text, email or letter)
If an agreed collection date is not arranged or if any equipment remains un-collected for a period of more than 14 days after the notified collection date, the equipment is likely to be disposed of or sold to recover the costs of Repair, Quotation & Storage.
We are very sorry to impose this on our genuine customers, but we have a cupboard full of this stuff and it would be great not to have any more!
We will notify you of your completed repair a maximum of 3 times (either by telephone, text, email or letter)
If an agreed collection date is not arranged or if any equipment remains un-collected for a period of more than 14 days after the notified collection date, the equipment is likely to be disposed of or sold to recover the costs of Repair, Quotation & Storage.
We are very sorry to impose this on our genuine customers, but we have a cupboard full of this stuff and it would be great not to have any more!
ON-SITE SERVICING, CLEANING & REPAIR SERVICE
We operate an onsite service which means we can bring an engineer to you to service your equipment
This service is currently limited to a 20 mile radius of our Lacey Green Base - above that distance we charge travelling/time at cost
Prices are negotiable for Large Volume or Contract work – Please phone us for a competitive quotation.
Prices are negotiable for Large Volume or Contract work – Please phone us for a competitive quotation.
STEPS TO A SUCCESSFUL REPAIR / SERVICE
- Bring or send your equipment to us and pay your £40 quotation fee.
- After an initial assesment we will estimate the repair cost and advise an approximate return date.
- If the equipment to repaired will cost less than £40 we will usually refund the difference.
Currently we are operating a fairly quick turnaround, with some repairs even completed within one to two days. We will confirm the estimated lead time when you book in your items.
We offer a 3 month warrantee on our labour costs. Most manufacturers parts warrantee is only 30 days. However we will always be sympathetic and always help in any way we can.
